Meet Tommy: Your Virtual Assistant
Tommy is a virtual chatbot available 24/7 to assist you with your F-1 and J-1 immigration-related questions.
Tips for Asking Questions
Be Clear and Concise: Formulate your questions clearly and keep them straightforward.
One Question at a Time: Limit your inquiries to one question per submission for the best response.
General Inquiries Work Best: Tommy excels at answering general questions that are not specific to individual circumstances. Examples:
- “Can I travel to my home country during break?”
- “Am I eligible for CPT?”
- “What should I do before I travel?”
Additional Assistance: Take advantage of the links I provide in my responses. If I can’t answer your specific question, I’ll provide helpful resources or contact information for live drop-in advising sessions.
Always Getting Smarter
Tommy continuously learns and improves from user interactions. The more you engage, the better Tommy becomes at assisting you. Expect helpful suggestions and links in responses.
Tell Us How Tommy is Performing
You can provide feedback on our chatbot’s responses by using the thumbs up 👍 or thumbs down 👎 buttons. A thumbs up means the response was accurate and helpful, while a thumbs down lets us know it missed the mark. Your feedback helps us improve!
AI Isn’t Perfect
While our AI chatbot strives to provide accurate and helpful information, it may not always be correct. We encourage users to verify the validity of responses, especially when making important decisions.
Questions or Feedback?
If you have any questions or feedback about using Tommy, please email us at ois@usc.edu.