Contact Us

OIS LIVE Advising

OIS advisors are available for one-on-one consultation during the following days and times. No appointment is necessary.  Please join no later than 15 minutes prior to the session end time.

Zoom link:

OIS Email 

General and F-1 Student-Related Inquiries  
J-1 Scholar and Student-Related Inquiries or

Document Processing Requests Submitted via Email

General document requests (e.g., travel signatures, program extensions, reduced course loads, leaves of absence, letters of standing, etc.):
  1. Complete the appropriate OIS Request Form
  2. Email request to
    • In the email subject line write Type of request: Last name, First name – SEVIS ID
      • Example: Travel signature request: Trojan, Tommy – N0012345678
    • In the body of the email, include your USC ID and a brief description of your request
    • Attach the completed form and, if applicable, any other required documents as PDF file(s)
Post-completion Optional Practical Training (OPT) or 24-month STEM OPT Extension I-20 requests:
  1. Refer to the instructions provided on the OIS website for OPT or STEM OPT Extension 
  2. After reviewing the website, email:

OIS Newsletter: International Update (IU)

Click Here to Subscribe to the International Update (IU)

Stay up-to-date with OIS by subscribing to the weekly IU newsletter, which contains important announcements, reminders, and events for F-1 and J-1 students.